Data Deletion Instructions
You may request deletion of personal data associated with MIRAGOR EXPERIENCES OÜ ("Miragor") Instagram automation or WhatsApp Business Platform integrations at any time.
How to request deletion
- Email info@miragor.it with the subject Instagram Data Deletion Request.
- Identify the relevant product: Instagram automation or WhatsApp Business Platform. Include your Instagram username or the business name, WABA ID and connected WhatsApp number where applicable. Do not send passwords, access tokens or one-time codes.
- We will acknowledge the request and may ask for limited information necessary to verify account ownership and locate the relevant records.
- After verification, we will delete or anonymise applicable profile data, business-asset identifiers, authorisation records, comments, messages and attachments, webhook metadata, conversation history, automation logs and analytics, unless retention is required by law or necessary for security and fraud prevention.
Processing time
Verified requests are normally completed within 30 days. We will confirm completion by email or explain if additional time is legally required.
Revoke application access
You can also revoke the application's permissions through the connected Instagram, Facebook, Meta Business or WhatsApp settings. Revocation stops future access but does not replace a deletion request for information already stored by the service.
Business customer requests
A business customer may request removal of its connected WABA, phone-number configuration, message history and associated operational records. End users may contact the business they messaged or Miragor directly. We will coordinate with the relevant business when it controls the requested conversation data.
Contact
For questions about deletion or privacy, contact info@miragor.it.