Terms of Service
These Terms of Service govern Miragor's digital services, including Instagram automation, WhatsApp Business Platform integration, Embedded Signup and specialised business messaging tools.
1. Service
The service allows authorised businesses to connect Meta business assets, receive events, configure messaging workflows, send permitted replies and use related operational analytics. WhatsApp customers may connect and administer a WhatsApp Business Account through Meta's official Embedded Signup and Cloud API flows. Features may change as Meta's platform and policies evolve.
2. Authorization
You may connect only accounts and business assets that you own or are authorised to manage. You are responsible for maintaining account security, ensuring that submitted business information is accurate and revoking access when it is no longer required.
3. Acceptable use
You must use the service lawfully and in accordance with Meta Platform Terms, Instagram policies, WhatsApp Business Messaging Policy, applicable privacy rules and anti-spam requirements. You may not use it for deceptive, abusive, unlawful or unsolicited messaging, nor attempt to bypass message-template, consent, quality or rate-limit requirements.
4. Content and automated replies
You remain responsible for the content published or sent through accounts you control, the lawful basis for contacting recipients, required notices and opt-outs, and the accuracy of templates and automation instructions. Automated replies may occasionally be delayed, unavailable or require review.
5. WhatsApp Tech Provider services
Miragor provides technology that may help businesses onboard, configure and operate their own WhatsApp Business Platform assets. The customer retains ownership and control of its business assets and end-customer relationships. Meta and WhatsApp independently determine account eligibility, display-name approval, template approval, messaging limits, quality status, pricing and platform availability.
6. Fees and third-party charges
Any Miragor subscription or service fees are separate from charges imposed by Meta, WhatsApp or other providers unless explicitly stated otherwise. Customers are responsible for applicable platform, messaging, tax and third-party charges.
7. Availability
The service is provided on an "as available" basis. We do not guarantee uninterrupted operation, delivery of every message, or continued availability of third-party APIs.
8. Limitation of liability
To the maximum extent permitted by law, Miragor is not liable for indirect or consequential losses arising from use of the service, third-party platform outages, account restrictions, or user-generated content.
9. Suspension and termination
Access may be suspended or terminated when required by law, platform policy, security concerns, misuse, or withdrawal of account authorization. Users may stop using the integration and revoke its permissions at any time.
10. Privacy and deletion
Data handling is described in our Privacy Policy. Instructions for requesting deletion are available on the Data Deletion page.
11. Contact and provider
The service provider is MIRAGOR EXPERIENCES OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia. Questions can be sent to info@miragor.it.